Cancellation policy

Purchase Options Cancellation Policy

At Nutrigent Inc., we understand that plans change. This policy outlines how you can cancel your purchase — whether it’s a one-time order or a recurring subscription.

🛒 One-Time Purchases

All one-time product orders are processed immediately upon confirmation. As a result:

  • Cancellations can only be requested before your order enters processing.

  • If your order has already been processed or shipped, it cannot be canceled. You may refer to our Refunds & Returns Policy for eligible returns.

To request a cancellation, contact our support team as soon as possible at info@nutrigent.us.
We will do our best to accommodate your request, but cannot guarantee changes after submission.

🔁 Subscription Orders

We offer flexible subscription options for your convenience. Please review the following cancellation guidelines:

📅 Cancellation Deadline

  • You will receive a reminder email 3 days before your next billing cycle.

  • To avoid being charged, you must cancel or modify your subscription before the renewal is processed.

❌ After Processing

  • Once a subscription order has been billed and entered processing, it cannot be canceled.

  • You may return the product in accordance with our Refunds & Returns Policy. Return shipping costs apply.

🔄 How to Cancel or Modify

You can manage your subscription by:

  • Logging into your account on www.nutrigent.us

  • Or contacting us at info@nutrigent.us

💡 Need Help?

For questions or assistance with cancellations, our team is ready to help. Reach out any time at info@nutrigent.us.